WhatsApp Business is a free-to-download app available on Android and iPhone. Specifically was built with the small business owner in mind. It makes interacting with customers easy by providing tools to automate, sort, and quickly respond to messages. Labels to organize and easily find your chats and messages.

It is free to download and use your business line to open your profile. With huge database of users worldwide, you would not go wrong about using this app to keep connected always with your customers.

How To Download Whatsapp Business On Android, Ios And Computer?

For Android

  • Open Google Play Store. Open Google Play Store and download WhatsApp Business app.
  • Verify your phone number. Now, you will be asked to verify your business phone number.
  • Restore chat history.
  • Enter business name.
  • Build your profile.
  • Business name.

For iOS

  • Search WhatsApp Business in the App Store.
  • Download and Install WhatsApp Business.

For Pc

  • In your computer’s browser, go to the WhatsApp Download page, then download the .exe or. dmg file.
  • Once the download is complete, open the .exe or. dmg file and follow the prompts to complete the installation.

Features Of Whatsapp Business

  • Business Profile.
  • Quick Replies.
  • Automatic Greeting Message.
  • Automatic Away Message.
  • Contacts Labels.
  • Message Statistics.
  • Catalogs.
  • Interactive Business Message

Pros And Cons Of Whatsapp Business

Pros

  • Everyone is on WhatsAp so it makes it easy to get in touch with anyone in a jiffy.
  • Sharing pics, documents are super easy.
  • Sending messages in one tap.
  • Super easy UI for navigation.

Cons

  • Too much noise.
  • Has no thread of communication.
  • Have to search manually to trace old posts.

10 Alternatives To Whatsapp Business

  • Facebook Messenger

With more than two million active users using its platform and managing more than 2 million companies, Facebook Messenger is presented as a good alternative for business management messaging since it accepts the creation of chatbots, which will allow you to have automatic conversations 24/7 with all your prospective clients.

  • Wire

It is a secure messaging application with end-to-end encryption protected by European data retention laws, which has a version for companies called Teams Wire.

  • Signal

It is a completely free social and business communication application that is compatible with computers and mobile devices. It is an application that offers basically the same as other messaging applications, such as text messages, voice messages, video calls and automatic responses.

  • Skype.

Since always, and especially now that it is the alternative to Business Whatsapp, Skype has been an excellent tool for communication and video calls between people who have the tool on their computer or smartphone. In addition, it offers the possibility of cheap calls to those who do not have Skype.

  • Line.

It is an alternative to WhatsApp that is gaining more and more weight, in fact one of the greatest advantages is that it allows free calls between its users. It can be used on the computer and on the smartphone (Android, iOs, Blackberry, Windows Phone).

  • Twist

When working together in a company environment, there can be thousands of conversations at once in multiple forms, which leads to the loss of important information and communication suffers. The twist is a team communication service that differs from other messaging services.

  • Chanty

It is a free platform for instant messaging and video calls that allows the assignment of tasks for each of the members of the group. It allows file storage of up to 20GB, 10 users per group, and up to 10 third-party integrations.

  • Mattermost

Mattermost is a secure, open-source platform for communication, collaboration, and workflow orchestration across tools and teams.

  • Microsoft Teams

Microsoft Teams is the chat-based workspace in Office 365 that integrates your team’s people, content, and tools to be increase engagement and efficacy.

  • Watomic

Watomatic sends an automated reply to everyone contacting you on WhatsApp or Facebook Messenger. This is especially useful if you are planning to migrate away from those services but can also be used as a simple vacation responder.

Is Whatsapp Business Personal Use?

WhatsApp has launched a separate app designed for use by small businesses to more easily connect with customers. For those who use a business number and a personal one, both the WhatsApp Business and WhatsApp Messenger apps can be used on the same device and registered with your different numbers.

How To Advertise On Whatsapp?

  • Create Broadcast Lists.
  • Use Group Chat.
  • Offer Customer Service on WhatsApp.
  • Get Feedback.
  • Personalize Communication.
  • Call Your Customers.
  • Use WhatsApp Statuses to Share Promotions and Flash Sales.
  • Partner with Complementary Businesses and Influencers.

Differences Between Whatsapp Business And Whatsapp

WhatsApp Business allows you to create a profile tailored to suit the products and services offered by your business. Compared to the regular WhatsApp, where you can only have a profile photo, name, and description, WhatsApp Business includes additional features.

How To Create Whatsapp Business Account Profile?

Tap More Options on Android or Settings on iPhone. Then, tap Business tools.

  • Catalog:

Showcase and share your products and services within your business account. Learn how to create a catalog on Android or iPhone.

  • Short link:

Make it easy for new customers to connect with you. Share the auto-generated short link with new customers to enable them to message your business. Learn how to use short links on Android or iPhone.

  • Messaging tools:

Use WhatsApp messaging templates to build key conversations in advance. Create automated greeting messages to engage with new customers. Set away messages to let customers know when you’ll be back, or build quick replies to answer frequently asked questions. For more information on messaging tools, read the following articles:

  • Labels:

Sort your conversations with customers into helpful categories, like “New customers” or “Pending orders.”

How To Add Labels To Chats?

Press CHATS > More options > Labels. Tap Add > enter label name > tap OK.

How To Showcase Products In Catalog?

  • Open the WhatsApp Business app > More options > Settings > Business tools > Catalog.
  • Tap the plus icon, then Add Images.
  • Tap Gallery to upload images from your Photos or Camera to take new images. You can upload up to 10 images.
  • Provide a product or service name.
  • Tap SAVE.

Useful Whatsapp Business Tools

  • To Create A Chatbot: Landbot.
  • For Customer Support And Sales: Callbell.
  • To Collect Feedback: Outside Voice.
  • To Be Easily Reachable By Your Customers: Join Chat
  • Messaging Tools
  • Catalog
  • Video Call/Voice Call

Whatsapp Business Api

The API monetizes the Meta-owned WhatsApp, and facilitates easier communication between businesses and customers. The WhatsApp Business API allows businesses to respond to customers on the platform for free for up to 24 hours, charging a fixed fee for each message.

Whatsapp Business With Multiple Users

For WhatsApp Business, multiple users might be needed on certain occasions. You might want to assign someone else to use it to handle customer queries and marketing promos.

In conclusion, WhatsApp is a platform that connects billions of users every day and is now granting businesses endless possibilities for reaching and engaging with its massive audience. With WhatsApp for Business, companies are now able to interact with customers on the platform they love and use WhatsApp chatbots to do it quickly and at scale.